How to Investigate: Human Error Self-Paced Learning
This two-hour, self-paced course focuses specifically on how to drive your investigation past many of the common generic stopping points such as “human error." By stopping at "human error," we miss a valuable opportunity for lessons learned to improve and manage by work process. When purchasing individually, self-paced course access is valid for 30 days after purchase.
Approximate Course Completion Time: 2 Hours
Aaron Cross
Since 2004, Aaron has served as a consultant and instructor specializing in organizational problem solving (root cause analysis). His work involves facilitating incident investigations, conducting process improvement initiatives, and traveling worldwide instructing workshops on root cause analysis using the Cause Mapping® methodology. His work spans several industries including petrochemical, power, aviation, refining, telecommunications, healthcare, information technology, aerospace, marine and transportation.